Get in Touch with

Accessing is easy as can be, and thankfully for all its patrons, the same can be said about getting in touch with a friendly and professional Customer Care Support Agent at

Given that every player and member of the community is given top priority means that a fully functional, reliable and capable Support Staff structure had to be implemented and made available for each member of the family.

We try to ensure all queries are covered in our Help Centre but no matter the query, issue or level of urgency that one may need to get in touch with a Support Agent may be, each query is dealt with as a matter of top priority. In order to make contact with, simply follow any one of the following means whereby to contact our Customer Care:


If you wish to lodge a complaint please contact us at: We try our very best to uphold the highest standards in fair and safe gaming and will aim to resolve your dispute through our escalation procedure.

UK Residents:
UK Licensed gambling operators are required to offer dispute resolution by an independent third party or 'alternate dispute resolution' (ADR) provider in line with LCCP social responsibility (SR) code 6.1.1.
We have appointed the Independent Betting Adjudication Services (IBAS) as our ADR.
Please direct unresolved complaints to them at telephone number +44 207 347 5883.
Further details about IBAS can be found at